Help with services, orders and payments. Swedish and English.
Sign in with the same Boostora account used for the purchase. Open My orders and select the order to see payment, delivery and the order number.
Check that the profile or content is still public, the link is correct and the username has not changed. Delivery times vary. Send the order number if something appears wrong; do not place the same order again while it is active.
Select Refill and drops and include your order number and what changed. Refill only applies to services explicitly marked with it, under that service's conditions.
Include the order number, date and amount, but no card details. Payment and delivery have separate statuses. A canceled order does not itself confirm a refund.